WiseData Time exists to answer a question almost no agency can answer with confidence: how much time did this client cost? You track your team's hours, you say what each hour is worth, and the system shows which contracts make money and which ones consume more than they bring in.
One thing it is not: a time clock. It doesn't record clock-in and clock-out for labour compliance and it doesn't produce attendance sheets. What it measures is time per project, not working hours.
The pieces, in the order they fit
Everything in the product hangs on a short sequence. It's worth understanding it before you start creating records, because it explains why some screens are empty at first.
Customer — who hires the work. Under Customers.
Project — what you sold to that customer. The billing model, the contract amount and the budgeted hours all live on the project. Under Projects.
Task — the project broken down into what the team actually does day to day. Optional, but it's what gives your report its detail. Under Tasks.
Tracked hour — the time entry itself, always attached to a project. Under My time.
Hourly rate — what that hour is worth to the client. Under Workspace and in the rate columns of Customers, Projects and Team.
Reading it back — Reports show where the time went; Profitability shows whether it paid off.
A project with no customer is also valid: that's an internal project, for team meetings, new business and work that belongs to no one outside. It shows up as its own line in reports instead of disappearing from the totals.
The workspace is the fence around all of it
Customers, projects, hours, rates and team all live inside a workspace. It defines the time zone (which decides what day an hour tracked at 11 pm belongs to), the day the week starts on and the currency used in every amount.
An account can have more than one workspace — useful when the operation has two fronts that don't mix, such as an agency and a video studio with different teams and clients. Multiple workspaces are part of the Enterprise plan; starting with a single one is the normal path.
How time becomes money
This is what separates WiseData Time from an ordinary stopwatch. Every tracked hour stores, at the moment it is recorded, what it was worth at that moment.
One example that carries through this whole article: Soap Factory is your client, and the Rebranding project was sold for 50,000 with 200 budgeted hours. If the project's hourly rate is 250 and someone tracks 3 hours on it, those 3 hours are worth 750 — permanently. If in September you raise the rate to 300, August's hours stay at 250.
That's not a limitation, it's protection: without that freeze, a rate increase would rewrite the value of your entire history, and the report you already delivered to the client would start showing a different number. When a rate really was entered wrong, there's an explicit recalculate amounts operation for a given period — which you trigger deliberately, knowing what you're doing.
Who sees what
Not everyone sees money. Each person's role in the workspace decides that, and the product omits amounts rather than showing them as zero:
Owner — sees everything, including the team's hourly cost and the real margin. Answers for the account and the billing.
Admin — manages team, customers, projects and tasks, and sees the billable amount. Cost only if the owner turns that permission on in the workspace settings.
Member — tracks hours and creates tasks. Doesn't change customers or projects, and doesn't see amounts.
Closing the period, if you want it
If your operation needs a review before invoicing, the team submits the week (or the month) for approval and whoever approves checks the hours per project before accepting. Once approved, the period is frozen — including for the person who approved it. That's Approvals, part of the Enterprise plan, and it's optional: without it, everyone tracks their hours and the reports already tell the story.
Where to go next
Getting started — the practical path to your first tracked hour.
Tracking hours — timer, manual entry and the weekly timesheet.
Customers, projects and tasks — how to set up your records without rework.
Hourly rate — the order in which the system looks for each hour's rate.
Profitability and budget — the screen that answers the question in the title.
In short: customer, project and task support the tracked hour; the hour freezes the value it had that day; reports show where the time went and profitability shows whether the contract was worth it. The workspace is the fence that sets the time zone, the week and the currency for all of it.