Sending channels: email, WhatsApp and embed
Understand the three sending channels in WiseData NPS — email, WhatsApp and the on-site embed — how each one works, what each plan unlocks and how to track performance.
Sending channels
How the survey reaches people — email, WhatsApp and the widget on your site —, what each plan unlocks and how to install it.
Articles in Sending channels
Installing the widget on your website
Step by step to put the survey on your website: authorize the domain, paste the code, identify who is answering and troubleshoot when the widget does not show up.
In-app survey
How to show the NPS survey inside your app, with your app's own screen: create the survey on the App channel, set who sees it and when, and track results by app version.